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DORT FINANCIAL CU
Swartz, MI | Full Time
$31k-37k (estimate)
1 Month Ago
Dollar General
Swartz, MI | Full Time
$63k-87k (estimate)
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Member Service Representative
$31k-37k (estimate)
Full Time 1 Month Ago
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DORT FINANCIAL CU is Hiring a Member Service Representative Near Swartz, MI

 
 
We are currently hiring for our Swartz Creek and Owosso branches.
 
Dort Financial Credit Union is looking for team members who will execute our mission: Enrich people's lives: members, employees, communities; to help achieve our vision: To be the leader in our industry by providing quality financial services, developing an empowered and diverse team, and making our communities a better place to live. Dort Financial Credit Union upholds a culture of excellence with opportunities of engagement and advancement for our team members. We abide by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement.

We offer a competitive benefits package immediately upon hire including medical, dental, and vision insurance; Life/AD&D and Disability Insurance, Supplemental Life insurance for employee/spouse/dependent; HSA and FSA plans; and tuition reimbursement for full-time team members. LegalShield, Pet Benefits, Employee Assistance Program, Telemedicine. We also offer a matching 401 (k) including a safe harbor, a referral bonus program, and paid time off including holidays.

Come join our team. Apply today! 

Purpose of Position: To provide a full range of Credit Union services. Interviews and counsels loan applicants and enrolls new members; describes services offered, answers members questions regarding a variety of services. Assists new/existing members in selection of services; including loans, cash, and (teller) services. Reconciles member problems and accounts. Builds and strengthens member relationships by matching the members’ financial needs to the Credit Union’s products and services at every opportunity. This position requires someone who is very positive and outgoing with good communication skills. The job specifically entails:

• Financial counseling

• Educating members on how to better manage their money

• Pointing out to members what they are currently paying on loans

• Explaining how the Credit Union can help enhance their credit scores; so the members can not only pay us less but also pay other creditors less

• Effectively use tools such as members’ loan applications and credit reports

Minimum Formal Education: High School Diploma or GED required, Bachelor’s degree preferred.

Experience: At least one year or more of credit union or financial experience in customer contact preferred.

Other Requirements: Must be bondable. Must possess a working knowledge and experience in Microsoft Office or similar software.

Job Summary

JOB TYPE

Full Time

SALARY

$31k-37k (estimate)

POST DATE

03/27/2024

EXPIRATION DATE

06/10/2024

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The job skills required for Member Service Representative include Products and Services, Financial Services, Microsoft Office, Life Insurance, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

Butler University
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